PRIVACY POLICY
Effective Date: February 24th, 2026
Cycletique (“Cycletique,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studio, website, booking platform, social media pages, or participate in our classes, events, or services.
By using our services, you agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Billing address
• Emergency contact information
• Date of birth
• Account login information
Health & Fitness Information (if voluntarily provided)
• Physical limitations or injuries
• Fitness goals
• Rider preferences
Payment Information
Payments are processed through secure third-party processors. Cycletique does not store full credit card numbers.
Usage Information
• Class bookings and attendance
• Purchase history
• Website activity
• Device/browser information
• IP address
2. HOW WE USE YOUR INFORMATION
We use your information to:
• Process class bookings and memberships
• Communicate about reservations, schedule changes, or studio updates
• Send confirmations and receipts
• Provide customer support
• Maintain studio safety and rider records
• Improve our services and customer experience
• Send marketing emails, promotions, or events (you may opt out anytime)
• Enforce our studio policies and legal obligations
3. TEXT MESSAGES & EMAIL COMMUNICATIONS
By providing your contact information, you consent to receive:
• Booking confirmations
• Studio announcements
• Schedule updates
• Promotional offers and events
You may unsubscribe from marketing emails at any time using the unsubscribe link or by contacting us directly.
4. HOW WE SHARE INFORMATION
We do not sell your personal information.
We may share information with trusted third parties only when necessary, including:
• Booking and scheduling software providers
• Payment processors
• Email and marketing platforms
• Insurance providers if required for incident reporting
• Legal authorities if required by law
All partners are required to safeguard your information.
5. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take strong precautions, no system can guarantee absolute security.
6. RETENTION OF INFORMATION
We retain your information only as long as necessary to:
• Maintain your account
• Meet legal and insurance requirements
• Resolve disputes
• Enforce studio agreements
7. YOUR PRIVACY RIGHTS
You may request to:
• Access your personal data
• Correct inaccurate information
• Delete your account information (subject to legal retention requirements)
• Opt out of marketing communications
To make a request, contact us using the information below.
8. CHILDREN’S PRIVACY
Cycletique services are not intended for individuals under 18 unless accompanied by a parent/guardian or with signed consent. We do not knowingly collect data from minors without permission.
9. THIRD-PARTY LINKS
Our website or communications may include links to third-party sites or booking platforms. Cycletique is not responsible for their privacy practices.
10. POLICY UPDATES
We may update this Privacy Policy periodically. The updated version will be posted with a new effective date.
11. CONTACT US
If you have questions about this Privacy Policy or your data, please contact:
Cycletique
4607 Library Road Suite 200, Bethel Park, PA 15102
info@cycletiquepgh.com
412-409-4500